Privacy, plainly.

What we collect in the app

Things you give us

• Account details: your phone number, or the identifier from Sign in with Apple or Google if you use those.
• Profile: your name, birthday, gender, city, and a profile photo if you add one.
• Relationship profile: your answers during setup, such as relationship stage and length, why you joined, how you tend to handle conflict, what you need emotionally, values, and communication preferences.
• Genotype and your preference about having children, if you choose to add them.
• Daily check-ins: your scores and any notes.
• Conflict mediation: the topic you choose, your private statement, follow-up answers, and the AI-written summaries.
• Memories and messages: text, photos, and voice notes you add.
• Feedback you send us from the app.

Things collected automatically

• Device and usage data: app events (for example, that a check-in was completed), crash reports, and basic device information. We use this to fix problems and understand which parts of Coreife help.
• Notification tokens, so we can send the reminders and notifications you've turned on.

Payments

If you subscribe to Premium, payment is handled by Paystack on their secure page. We never see or store your card number. We keep your subscription status, renewal date, and the Paystack reference for your payment.

What we collect on this website

If you join early access, we collect your name and email. If you sign up for the podcast, we also collect what you choose to tell us in that form, such as your location, relationship status, and a message. We use this only to email you about Coreife or the podcast. Every email has an unsubscribe link, and you can ask us to remove your details at any time.

What your partner can see

Coreife is built for two people, so some things are shared by design: your check-ins, memories, messages, resolved conflict summaries, and your profile basics. Some things are never shared:

• Your private conflict statement is never shown to your partner.
• Your genotype is only shown to your partner once you have both added yours, and only as part of the shared genotype result.
• Your setup answers are used to personalise Coreife for you. Your partner sees only what the app shows you both.

How we use your data

• To run Coreife: link you with your partner, save your check-ins and memories, and deliver messages.
• To write AI mediation summaries, insights, and yearly reflections for your relationship.
• To send the reminders and notifications you've chosen. You can turn each kind off in Settings.
• To process your subscription.
• To keep Coreife secure, prevent abuse, and fix bugs.
• To understand, in aggregate, how Coreife is used so we can improve it.

We rely on your consent (which you give during setup and can withdraw at any time), on what's needed to provide the service you asked for, and on our legitimate interest in keeping Coreife safe and working well. We ask for explicit consent before collecting genotype data.

AI processing

Mediation summaries, insights, and reflections are generated by an AI model provided by OpenAI. We send only the text needed for that task, from our servers, never directly from your phone. Under OpenAI's API terms, data sent this way is not used to train their models. Your data is not used to train any AI beyond producing results for your own account.

Coreife's AI “notices” patterns. It is not a therapist, a counsellor, or a medical service, and nothing it writes is professional advice.

Who helps us

We use a small number of service providers who process data on our behalf, under contract:

• Google Firebase and Google Cloud: the app's hosting, database, file storage, sign-in, notifications, crash reporting, and analytics.
• OpenAI: generating AI mediation summaries, insights, and reflections.
• Paystack: payment processing.
• Vercel and Resend: hosting this website, and storing and emailing early-access and podcast sign-ups.

These providers may store or process data on servers outside Nigeria. Where that happens, we rely on the safeguards the NDPA allows for cross-border transfers. We don't sell personal data or share it with advertisers.

How long we keep it

We keep your data while your account is active. When you delete your account, we remove your profile, your private statements, and your own check-ins, memories, messages, photos, and voice notes from our active systems. Things you and your partner made together, like shared conflict summaries, stay with your partner's account. Some records may stay in backups or security logs for a limited time before they're overwritten, and we keep payment records where the law requires it.

Your rights

You can ask to see, correct, export, or delete your personal data. You can also object to or restrict some processing, and withdraw consent at any time. Delete your account from Settings (see deleting your account), or email support@coreife.com.ng for anything else. We'll reply within 30 days. If you're not satisfied with our response, you can complain to the Nigeria Data Protection Commission.

Security

Data is encrypted in transit and at rest. Access is restricted by strict database rules: for example, a partner's device cannot read the other partner's private statement. Our servers verify that requests come from the genuine Coreife app. No system is perfectly secure, but we treat your data as the most sensitive thing we hold.

Age

Coreife is for adults. You must be 18 or older to use it, and we don't knowingly collect data from anyone younger.

Changes

If we make meaningful changes to this policy, we'll tell you in the app before they take effect. The date at the top shows when it was last updated.

Contact

Questions or requests: support@coreife.com.ng